Quantcast
Channel: SCN : Unanswered Discussions - SAP ERP SD Billing
Viewing all articles
Browse latest Browse all 1873

Credit card charged multiple times

$
0
0


Hi,

 

We have got a problem.

 

Customer has created an invoice for amount 66.97 USD.

Capture.JPG

Instead of charging credit card once for amount 66.97, it has charged twice, one for 14.97USD & 52USD (Which will total to 66.97USD.

Capture1.JPG

So even tough total amount is correct, why instead of charging customer's credit card once for 66.97USD, it has charged 2 times.

 

I checked in sales order->Payment cards tab and found that in "Authorization Status" details, Amount changed checkbox is ticked. May this be the reason. Please advise.

Capture2.JPG

 

Thanks,

Dattatreya N R


Viewing all articles
Browse latest Browse all 1873

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>