Dear Experts
Scenario= Lump sum payments only - no sales invoices
I started with an accrual (upfront balance) of $5,000 using Agreement type (003) – Customer Rebate
I Made partial payments of 2,700 and 1,000 each (total of $3,700) leaving a balance of $1,300
On executing the final settlement, I expected a final credit memo of $1,300
Instead it gave me -ve $3,700 credit memo . It just gave me a negative payment for all the amounts I have paid. It should give me a +ve credit memo of the balance
How do I configure Rebate such that it only gives me the balance left on Manual accrual when doing the final settlement after deducting all partial payments?
I think its reversing all manual payments because there were no sales based accruals to offset the payments against – However SAP is supposed to also cater for lumpsum payments for allowances, promotions etc without sales based accruals
I tried using Agreement type 005 (Independent of Sales volume) but it did not store or track any credit memo created
Thank you so much Experts for helping
Ak