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Tax % not getting updated in sales order for external tax calculation-Puerto Rico

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Hi,

We have a company in US and the plant is in Puerto Rico. Our requirement is to create 2 sales tax codes to bill the Puerto Rico customer. Client is using external tax calculation system Vertex. The issue is tax % is not getting updated if Customers country is Puerto Rico. However if we update Puerto Rico as region(state) of US in customer master then tax % is getting updated in sales order against the condition type. Can anyone please let me know why tax % is not getting updated in sales order for Puerto Rico customer.

 

Regards,

Udipta

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